terms of service

Last Updated: June 2026 Welcome to Lumivass. These Terms of Service (“Terms”) govern your use of our website quickbooksplus.shop and your purchase of products through our online store. By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use our website. 1. Business Information This website is operated by HIGHLAND BUILD LTD, trading as Lumivass. Company Registration Number: 16560905 Website: quickbooksplus.shop Registered Business Address: 2N Drayson Mews London W8 4LY United Kingdom Email: rysavkavlastimil@hotmail.com 2. Online Store Lumivass is an online retail store providing products to customers in the United Kingdom. We make reasonable efforts to ensure that all product descriptions, images, prices, and information displayed on our website are accurate. However, minor variations may occur due to product updates, screen settings, or manufacturing differences. 3. Orders and Contract Formation When you place an order through our website, you will receive an order confirmation. A contract between you and us is formed once your order has been accepted and processed. We reserve the right to refuse or cancel an order where necessary, including cases involving incorrect pricing, product availability issues, suspected fraudulent activity, or incorrect information provided by the customer. If payment has already been received for a cancelled order, a full refund will be issued. 4. Products and Availability All products are subject to availability. We reserve the right to update, modify, or discontinue products at any time without prior notice. 5. Pricing and Payment All prices shown on our website are displayed in Pounds Sterling (£). Payments are securely processed through PayPal. We do not store your payment information on our systems. Customers are responsible for providing accurate delivery and contact details when placing an order. 6. Shipping and Delivery We currently ship orders within the United Kingdom only. Delivery options and estimated delivery times are shown during checkout. While we aim to dispatch orders within the expected timeframe, delivery times may be affected by circumstances outside our reasonable control, including carrier delays, weather conditions, or service interruptions. 7. Consumer Cancellation Rights Under the Consumer Contracts Regulations 2013, UK customers generally have the right to cancel an order within 14 days of receiving their goods. To request cancellation, please contact us: Email: rysavkavlastimil@hotmail.com Customers must return items according to our Refund Policy. Certain products may be excluded from cancellation rights where permitted by UK law. 8. Returns and Refunds Returns and refunds are handled according to our Refund Policy. Customers must ensure returned items meet the applicable return requirements. Once returned goods are received and inspected, approved refunds will be processed within the stated timeframe. Refunds will be issued to the original payment method used for the purchase. 9. Customer Responsibilities By using our website, you agree to: Provide accurate and complete information. Use our website only for lawful purposes. Not attempt to damage, disrupt, or misuse our website. Not engage in fraudulent or harmful activities. 10. Intellectual Property All website content, including text, images, graphics, logos, and designs, is owned by or licensed to HIGHLAND BUILD LTD / Lumivass and protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute website content without written permission. 11. Limitation of Liability Nothing in these Terms excludes or limits any liability that cannot be excluded under UK law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation. To the maximum extent permitted by law, Lumivass shall not be liable for indirect losses, loss of profits, or losses caused by events outside our reasonable control. 12.